Privacy policy

Information we collect

When you request a quote, we collect the contact, event, dietary, location, and preference information you choose to provide. Optional uploads are stored privately for David to review.

The site records limited first-party analytics such as page paths and funnel steps. Analytics events do not include form values, message text, raw IP addresses, or advertising identifiers.

The site assigns a random first-party visitor identifier in local browser storage. If you later submit a quote request, the earlier on-site journey may be linked to that lead so David can understand which services or pages were useful. David’s Kitchen does not use fingerprinting to discover the identity of an unknown visitor.

How information is used

Information is used to respond to the request, plan the event, deliver optional text messages, prevent abuse, maintain the service, and meet applicable recordkeeping obligations.

David’s Kitchen does not sell personal information or use it for third-party behavioral advertising.

Mobile information and SMS consent records are not shared with third parties or affiliates for marketing or promotional purposes.

Storage and service providers

The website uses OpenAI Sites infrastructure, Cloudflare storage, SendGrid for transactional email, Twilio for optional messaging, and OpenAI for the knowledge-grounded concierge. Lead information is not placed in the concierge knowledge base.

When you send a question to the website concierge or use consented automated SMS support, the question and limited recent conversation context are sent to OpenAI to prepare a grounded response. API responses are requested with storage disabled, while David’s Kitchen retains bounded transcripts for service operation and safety review.

Default retention is 24 months for lead and message records, 30 days for concierge transcripts, 13 months for raw analytics, and 24 hours for abandoned uploads, subject to approved legal and operational requirements.

Your choices

You can decline SMS consent and still submit a quote request. You may reply STOP to end text messages. Contact David’s Kitchen by phone to request access, correction, or deletion where applicable.

Limited first-party operational analytics run without form contents or advertising personalization. Google and Meta advertising measurement is enabled by default but can be disabled through Privacy choices, and Global Privacy Control is honored.